In a significant escalation of regulatory oversight, the United Kingdom’s Financial Conduct Authority (FCA) has demonstrated its commitment to protecting consumers by taking action against nearly 20,000 misleading financial promotions in 2024. This represents a dramatic increase of 97.5% compared to the previous year, highlighting the growing challenge of financial misinformation in the digital age.
The regulator’s actions were particularly focused on the claims management sector, with 9,197 CMC promotions withdrawn during 2024. Many of these promotions targeted vulnerable consumers with misleading advertisements related to housing disrepair and motor finance claims. The FCA’s intervention resulted in promotional material being withdrawn from 46 authorised CMC firms.
The FCA has identified crypto-asset promotions and debt solution advertisements as other significant areas of concern. With the rising popularity of digital assets and increasing financial pressures on consumers, the regulator has prioritised monitoring these sectors to ensure promotional materials meet the required standards.
In parallel with the UK’s efforts, the U.S. Securities and Exchange Commission (SEC) has also intensified its scrutiny of misleading financial promotions, particularly in the cryptocurrency sector. The SEC’s enforcement actions have targeted major cryptocurrency exchanges and influential figures in the financial industry, demonstrating a global alignment in regulatory approach.
The European Securities and Markets Authority (ESMA) has implemented similar measures across the EU, with a particular focus on retail investor protection. The EU’s Markets in Crypto-Assets (MiCA) regulation, which came into effect in 2024, has established strict guidelines for crypto-asset promotional materials, aligning with the FCA’s approach.
In the Asia-Pacific region, regulators such as the Monetary Authority of Singapore (MAS) and the Australian Securities and Investments Commission (ASIC) have also strengthened their oversight of financial promotions, particularly focusing on digital payment tokens and social media influencers promoting financial products.
In a noteworthy development, the FCA launched targeted action against ‘finfluencers’ – social media influencers who provide financial advice or promote financial products. This initiative led to 20 individuals being interviewed under caution in 2024, marking a significant step in addressing the growing issue of unauthorised financial advice on social media platforms.
The regulator continues to press social media platforms to take greater responsibility for preventing illegal financial promotions. This includes calls for more proactive measures to identify and remove non-compliant content before it reaches consumers.
The increasing interconnectedness of global financial markets has led to enhanced cooperation between international regulators. The FCA’s actions are part of a broader international effort to combat misleading financial promotions across jurisdictions, with regulators sharing information and coordinating enforcement actions.
International bodies such as the International Organization of Securities Commissions (IOSCO) are working to develop consistent global standards for financial promotions, particularly in emerging areas such as sustainable finance and digital assets.
Lucy Castledine, Director of Consumer Investments at the FCA, emphasised the regulator’s commitment to maintaining high standards in financial promotions: “We have stepped up our efforts to make sure that financial promotions are clear, fair, and accurate.” The FCA’s enhanced oversight is expected to continue, with particular emphasis on digital platforms and emerging financial products.
For more information about financial scams and how to report them, consumers are encouraged to visit the FCA’s scam reporting page.
The significant increase in regulatory actions reflects both the growing sophistication of misleading financial promotions and the global regulatory community’s determination to maintain market integrity. As financial products and promotional channels continue to evolve, this coordinated international approach serves as a crucial safeguard for consumer protection in the increasingly interconnected global financial markets.
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